g4 Studio Foundation

ACE

• ACE FQHC Agent is now compatible with CPS 22. (KEY-2697)

• Providers tab no longer greys out in ACE. (KEY-2704)

REGISTRATION OVERLAY

• Sexual Orientation and Gender Identity fields added to Reg Overlay. (KEY-2705)

• OCM has been rebranded in Reg Overlay to APM. (KEY-2706)

RESOLVE

• Resolve now recognizes "036" identifier code for MultiSegment DTM. (KEY-2675)

ACE

• Added a Polly retry on the service call to Azure for the ACE Glide agent to ensure availability for ACE runs. (KEY-2656)

• Fee amount was added at the ticket level for ACE Glide Health Agent files. (KEY-2670)

• Fee amount was added at the procedure level for ACE Glide Health Agent files. (KEY-2676)

• ACE Glide Health Agent will no longer process tickets where all charges are voided and/or suppressed. (KEY-2677)

UNITY

• Added a configurable timeout period to alleviate timeout issues in Unity. (KEY-2680)

ACE

• Expected Services Agent has a new setting, so procedure codes in a closed batch will no longer be skipped by the agent. (KEY-2641)

• CCI Edits ACE Agent corr notes character has been expanded to fit Glide Health recommendations. (KEY-2647)

• Glide Health Agent order for claim and current carrier logic updated. (KEY-2648)

• Change Healthcare Edits Agents claim filing code is now dynamic. (KEY-2651)

• Change Healthcare Edits Agents now sends the procedure description when the CPT code is non-specific or generic. (KEY-2652)

• Change Healthcare Edits Agent now includes the CLIA number for lab codes. (KEY-2653)

• Glide Health Agent will no longer fail paper claims due to a NULL in the ID field. (KEY-2660)

REGISTRATION OVERLAY

• Added a setting to help with timeouts in Reg Overlay for studio security manager. (KEY-2623)

ACE

• ACE Procedure Splitting no longer fails when the Primary and Secondary Carriers on the ticket are the same. (KEY-2574)

• HCT/HGB information was added to Glide Health Agent in ACE. (KEY-2629)

INTERLINK

• In Interlink, the Disable Interlink Purge feature now works correctly. (KEY-2596)

REGISTRATION OVERLAY

• Registration Overlay now has the ROM indicator on patients who are taking part in the Radiation Oncology Model. (KEY-2617)

RESOLVE

• Resolve now has a Full Charge Adjustment behavior and now has a OA-23 transfer rule for Payment Processing Exceptions logic. (KEY-2604)

• Resolve now calculates transfer amounts using the current patient allocation instead of the original allocation. (KEY-2606)

REGISTRATION OVERLAY

• Registration Overlay no longer intermittently red boxes when searching for a patient. (KEY-2591)

ASSURANCE-ATHENS

• Assurance Athens now has the ability to send multiple service service types. (KEY-2338, KEY-2431)

• Assurance Athens has added logging to better troubleshoot when the eligibility section in Registration Overlay doesn’t update. (KEY-2441)

CONDUITS

• Claims835837 Conduit now has a filename filter. (KEY-2567)

• Claims835837 Conduit now has a facility filter. (KEY-2581)

• Credit Conveyance Conduit now includes voided procedures for conveyance of deposits and credits. (KEY-2548)

ACE

• There is now a provider set in the Facility Assignment agent. (KEY-2409)

• The Facility Assignment agent now allows the FromFacility Set to be set to all facilities. (KEY-2444)

• The Code Pairing agent no longer adds the procedure code if it’s already present on the ticket. (KEY-2459)

• In the ACE Procedure Splitting agent, you can now ensure that all necessary procedures are present before splitting charges with the new Require All Procedures checkbox. (KEY-2524)

• In the ACE Invalid Diagnosis agent, you can now remove a diagnosis from the ticket with the new Remove Diagnosis check box. (KEY-2526)

• There is a new ACE agent: Expected Diagnosis. You can now configure rules when you expect to see a particular diagnosis code. (KEY-2529)

ACE

• CCI Edits agent Corr notes now include more detail. (KEY-2525)

• CCI Edits agent now fails if there is an issue. (KEY-2562)

REGISTRATION OVERLAY

• In Registration Overlay, clients with multiple Auth.Net accounts now apply payments to the selected company. (KEY-2443)

REGISTRATION OVERLAY

• You can now add an existing contact to a patient’s account in Registration Overlay. (KEY-2489)

RESOLVE

• Resolve can now import only tickets where the company is found from the 835 file. (KEY-2430)

• Credit/Debit Net Zero tasks are now generated in Resolve when credits on charges and remaining balances of charges net to zero and the insurance balance on the claim is equal to zero. (KEY-2468)

• Resolve now prevents Company Not Found portions when a payer returns pharmacy number instead of a ticket number. (KEY-2493)

• Resolve can now post funds that are returned with an NDC in place of the procedure code. (KEY-2494)

ZENITH ASSURANCE RELAY

• Added more logging to the Zenith Assurance Relay. (KEY-2553)

FLEXSTATEMENTS

• Flexstatements now works with the new Elite XLSX report format. (KEY-2435)

• SFTP upload/download settings are now configurable by group in FlexStatements. (KEY-2455)

REGISTRATION OVERLAY

• The toolbar icons now appear when you preview a receipt with the EnableTelerikReportViewer app code set to True in Registration Overlay. (KEY-2408)

• The Registration Overlay eligibility status timestamp now updates when you update the status manually. (KEY-2432)

• Registration Overlay now limits the authorization number field to 50 characters. (KEY-2436)

• Clients can now choose a different batch name format in Registration Overlay. (KEY-2490)

• You can now add or update patient photos in Registration Overlay. (KEY-2491)

• The Language and Ethnicity dropdown values in Registration Overlay now appear in the same order as in Centricity. (KEY-2492)

• Patient notes now save correctly when multiple users are active in the same patient account in Registration Overlay. (KEY-2495)

• In Registration Overlay, organizations who use Medfusion can now send an email to patients to sign up for the Medfusion patient portal by clicking the new Medfusion button in the Registration Overlay patient tab. (KEY-2513)

RESOLVE

• Additional auto archive logic has been added to Resolve. (KEY-2437)

• Tasks are no longer generated from group and reason codes included in an exclusionary set in Resolve. (KEY-2445)

BALANCE

• Balance now shows procedures in the same order as Centricity. (KEY-2293)

• Balance now shows procedures that have been suppressed from the Charge Suppression Agent in ACE. (KEY-2333)

• Balance now has visual indicators for suppressed and voided procedures in Centricity. These procedures can't be modified in Balance but can be updated in Centricity; Balance reflects the updates. Suppressed and voided procedures aren’t considered in the balancing logic (payment amounts and adjustment amounts). (KEY-2449)

• The scroll bar in Balance now shows when screen resolution is less than 1024 x 768. (KEY-2456)

CONDUITS

• You can now select Apply Deposits and Apply Negative Balances when you create a scheduled run in the Credit Conveyance Conduit. (KEY-2379)

• You can now compare payments to the absolute value of the patient balance when you run the Credit Conveyance Conduit. (KEY-2451)

ACE

• For the ESA Screening agent, you can now set how HCT and HGB values autopopulate with the new Lab Value dropdown field. (KEY-2299)

CONDUITS

• Error handling was added to the Patient Payment Posting data conduit to prevent run errors. (KEY-2392)

• The Televox data conduit now has a configurable appointment date range and option to include weekend appointments as business days. (KEY-2182)

• The Televox data conduit now contains additional data fields from the CPS PatientProfile table. (KEY-2393)

• In the Zenith RelayHealth Aggregation data conduit, the Zenith Hub 2000A edit is now configurable using a new table that consists of a ClientID and a list of CPIDS. (KEY-2429)

RESOLVE

• Resolve no longer creates denial tasks when a remark code set as exclusionary is returned in the set. (KEY-2397)

• The Active Tab Filtering query was updated so that old checks no longer appear in the Active tab. (KEY-2422)

STUDIO

• In the g4 Framework, the Scheduled Extension Restart function now works without error. Before, extensions could sometimes fail to start. (KEY-2371)

ACE

• The Fee Validation agent no longer evaluates patient visits with voided procedures. (KEY-2310)

• The ACE Place of Service agent now works correctly. Before, the agent was missing a DataTemplate definition. (KEY-2410)

ASSURANCE-ATHENS

• Before, resubmitting multiple requests in Assurance Athens could cause the system to experience an error. This has been fixed. (KEY-2081)

BALANCE

• In Balance, you can now search tickets evaluated by the ACE Procedure Aggregation agent without experiencing errors. (KEY-2404)

FLEXSTATEMENTS

• When FlexStatements is configured for the print vendor Professional Office Services, FlexStatements can be configured for the remote FTP upload and download paths. All XML files are sent in plain text format. (KEY-2356)

• When FlexStatements is configured for the print vendor Professional Office Services, FlexStatements hides the default file settings and the View Run, Export Run, and View Report icons. To review additional return data, use the Professional Office Services portal. (KEY-2382)

INTERLINK

• Error logging has been added to the Centricity DC supplemental extension to Interlink to monitor intermittent crashing. (KEY-2396)

REGISTRATION OVERLAY

• Registration Overlay payments are now crossing over to Centricity without error. (KEY-2351)

RESOLVE

• A query update was made to the Active Tab Filtering for Resolve. (KEY-2413)

TRANSACT

• In Transact, the CPS Post function now contains the logic from the Automatically Adjust Totals Based on Allowed Amount option. (KEY-2406)

ACE

• You can now validate patient visits from the CCI Edits ACE agent against sets of Professional and Hospital CCI Edits files from Optum. (KEY-2347)

• The new Correct Coding Initiative (CCI) Edits ACE agent posts visits through National Correct Coding Initiative Edits to assist in accuracy in coding. (KEY-2353)

CONDUITS

• The 835/837 data conduit now has enhanced logic for determining which remit and claim files are valid to send. Additionally, this conduit can now dynamically create tracking tables for claims and remits for each instance of the conduit. (KEY-1899)

• The Claims 835/837 data conduit now correctly exports 837 files. Before, the Claims 835/837 data conduit exported the 835 file type when 837 was selected. (KEY-2349)

RESOLVE

• When identifying duplicate checks, Resolve now scans for checks sent twice by the same carrier. (KEY-2055)

• Resolve now creates tasks correctly when using exclusionary sets with an item that has a null value for the Group or Reason Code. (KEY-2097)

• The EOB, Verify, and Posting processors now have top-level error handling. With this enhancement, Resolve no longer crashes when it encounters unhandled exceptions. (KEY-2302)

• The correct ExtensionID is populated in the ExResolveLiteral table after check files are imported via Centricity. (KEY-2309)

 STUDIO

• CPT codes have been updated for Client Services to load into clients' databases. (KEY-2344)

ACE

• The Facility Assignment agent now includes the option to filter with a Company set. (KEY-23)

• A From Facility Set option has been added to the Facility Assignment rule configuration. (KEY-213)

• The Referring Identification agent now includes the new option "Registered Primary Care" in the Provider field. When you select "Registered Primary Care," the agent updates the Referring field on the Visit Info tab with the patient's primary care physician. (KEY-1021)

• The Weekly Management agent now shows the correct date of service range. (KEY-2007)

• Rules created for the Weekly Management agent will now be in correct sequential order. (KEY-2306)

FLEXSTATEMENTS

• The exported XML file now includes the GuarantorId. Additionally, when you export specifically for the print vendor Professional Office Services, the exported files are no longer encrypted. (KEY-2308)

• FlexStatements runs now include in the XML file any eligible patient records with the value of NULL in the GuarantorID or PatientRelationToGuarantorMID fields. Before, these patient records were omitted. (KEY-2334)

RESOLVE

• On the Archive tab, claim details now display correctly on EOBs and in the Explore window. (KEY-2317)

• On the Archive tab, the company-level breakout for checks now displays correctly. (KEY-2319)

• The Azure function app now reduces the file size of documents being processed for OCR. (KEY-2320)

CONDUITS

•  In the Credit Conveyance data conduit, you can now create groups of companies or facilities. With these new groups, companies or facilities can only transfer credits or debits to other companies or facilities in the same group. (KEY-2193, KEY-2194)

 STUDIO

• You no longer have to restart the framework for security permissions to take effect after you create a user or add a user to an existing security group. (KEY-2202)

ACE

• The Historical Invalid Services agent now has improved error logging to aid with error diagnosis and resolution. (KEY-2022)

• In the rare case that a PatientVisitProcsID is associated with both an open and a closed batch, the Invalid Combined Services agent now correctly fails the ticket instead of opening the closed batch. (KEY-2188)

• The MinMax agent now correctly excludes suppressed procedures when the Same Date of Service - MinMax Sum option is selected. (KEY-2199)

ACE

• To help troubleshoot issues, the Dx Linking agent now provides a detailed error message when an empty list is passed in the PatientVisitProcs table. (KEY-2190)

CONDUITS

• The MONT Institutional Data Conduit no longer exports the parent records of voided charges. (KEY-2167)

BALANCE

• You can now fix tickets when a payment's insurance carrier doesn't match an active insurance carrier on the ticket's Visit Info tab. This Balance enhancement is similar to the Fix mode in ESDA.
  When you are editing a ticket in Balance, click the new Fix Mode button to open a Fix Mode window that shows each payment line in the ticket. For each payment line, you can select the appropriate insurance carrier in a dropdown field that contains only the active insurance carriers from the Visit Info tab in the ticket. When you save your changes, Balance updates the ticket. (KEY-2066)

• Balance now correctly processes tickets with procedures that were suppressed by the ACE Charge Suppression agent. (KEY-2204)

• For tickets that have had patient payments, the correspondence note now clearly describes the actions the user must perform to fix the claim in Balance. (KEY-2210)

CONDUITS

• The Credit Conveyance data conduit now has improved error logging to aid with error diagnosis and resolution. (KEY-2218)

ACE

• If a patient has more than one active OCM program, the OCM Invalid Billing agent now processes tickets correctly and returns this specific explanation for why the tickets failed: "FAIL: [TicketNumber] contains an invalid OCM billing because there is more than one Active Episode. Please review this ticket." Before, the OCM Invalid Billing agent could place the ticket in a Partial Success status or return a general error message. (KEY-2059)

• The Procedure Splitting agent now correctly uses the Insurance Set and Trigger Procedure Set to evaluate tickets. Before, the Procedure Splitting agent could fail tickets based on the procedures in the Split Procedure Set. (KEY-2174)

CONDUITS

• The Credit Conveyance data conduit has a new option in the Configuration tab: Limit to Single Facility. Now, if you set this option to True, the data conduit only conveys tickets with deposits and credits that have the same facility. (KEY-1992)

• The Credit Conveyance data conduit has a new option in the Configuration tab: Limit to Same Day of Service. Now, if you set this option to True, the data conduit only conveys tickets with deposits and credits that have the same date of service. (KEY-2016)

• The Credit Conveyance data conduit now correctly processes patient credit balances created from Resolve payments from insurance which had negative transfer amounts. Before, the conduit could incorrectly distribute the credit to other tickets for the patient. (KEY-2121)

• The Press Ganey conduit can now send a daily extraction of qualifying data. (KEY-2115)

• For the Press Ganey conduit, in the Additional Settings section, you can now disable Pretty Good Privacy (PGP) encryption. (KEY-2155)

ASSURANCE-ATHENS

• When Assurance-Athens receives AAA42 or AAA80 errors, the system now creates a task only for the first automatic resubmission. (KEY-1969)

• Assurance-Athens now correctly generates tasks for requests that are manually resubmitted. (KEY-2043)

BALANCE

• Balance now displays a message when there are Balance Failed tickets which require attention in Centricity. The system also adds a note to the ticket's Corr. tab in Centricity. You can copy a list of the ticket numbers from Balance to work with the tickets in Centricity. (KEY-2033)

CONDUITS

• The Press Ganey data conduit now uses Unified FTP controls for secured FTP support. (KEY-2072)

RESOLVE

• KEY-1973 Improved performance of Active Tab Load.

• KEY-2026 Improved parsing of Claim level data.

• KEY-2027 Recognition and displaying of new Medicare patient insured IDs.

RESOLVE

• KEY-1885 Respect Secondary Denial in Transfer Logic.

• KEY-116 Enable transfer to patient with outstanding denial.

ACE

• KEY-236 Added Company and Facility Sets to Rules to the Invalid Diagnosis Agent.

• KEY-237 Enhanced the Unique Provider Agent to ignore Insurance Set.

• KEY-243 Agents enhanced to accept up to 12 Dx Codes.

• KEY-247 A new agent was created to fail or update Place of Service.

• KEY-250 Added the agent name to the Correspondence Tab.

• KEY-1512 Added the ability to reorder Modifiers in the Modifier Linking Agent.

• KEY-1516 Enhanced the NDC Format Verification Agent to trim NDC numbers.

BALANCE

• KEY-1669 Added a Minimum Screen Size.

TRANSACT

• KEY-1811 DEFECT - CPT Codes Incorrectly Modified in Transact.

CONDUITS

• KEY-1518 Enhanced the PatientFocus Conduit to include all bill codes, foundations, and copay cards on each run.

• KEY-1736 Enhanced the SunTrust Data Conduit to receive more forms of payments and have them applied to patient accounts more efficiently and accurately.

• KEY-1878 Updated the RelayHealth Aggregation Service with more robust email relay capabilities to ensure run notification emails are delivered in all scenarios.

INTERLINK

• KEY-1767 Registration Overlay now supports Direct Channel integration with Varian’s ARIA SFA release.

STUDIO

• KEY-1970 Updated ActiveScript with the latest CPT and Dx codes.

VALIDATE

• KEY-1873 Enhanced the Validate Relay service to obtain certificates via GlobalSign’s API.

ACE

• KEY-218 - Add Company and Facility sets to Procedure Splitting

• KEY-228 - ENHANCEMENT - Procedure Duplication - Add Check Ndc Box

• KEY-229 - ENHANCEMENT - Procedure Aggregation - Add Check Ndc Box

• KEY-232 - ENHANCEMENT - Diagnosis Linking Agent Rule Creation modal - correct title alignment

• KEY-1542 - ENHANCEMENT - Add diagnosis set linking to any procedure that is on the Claim containing the E&M code

• KEY-1567 - ENHANCEMENT - Ignore Voided Procedure Codes for the Procedure Aggregation Agent

• KEY-1576 - ENHANCEMENT - Export/Import ACE Rules

CONDUITS 

• KEY-1589 - ENHANCEMENT - Update TXCC Mash DC to Use SFTP

• KEY-1684 - ENHANCEMENT - Update the Kirkland Conduit to Pull the Most Recent Account Number Based on Effective Date

• KEY-1808 - ENHANCEMENT - Increase the Timeout for the Zip DC

FLEXSTATEMENTS

• KEY-1573 - ENHANCEMENT - History Tab Configurable Look Back

• KEY-1578 - ENHANCEMENT - History Tab Filter

• KEY-1601 - ENHANCEMENT - Add App Codes to Specify Commands and Job ID

INTERLINK

• KEY-1763 - Interlink eRx does not work for non-SFA version of ARIA

• KEY-1764 - Interlink eRx - Refill Request Processing is not atomic

ACE

• KEY-188 A new Agent was created that will link patient tickets to cases created in Centricity.

• KEY-220 Improved the logic of the OCM Invalid Billing Agent to now disregard voided MEOS codes when processing claims.

• KEY-226 Improved the logic to allow further, and more accurate, evaluation of Company Sets within the Historical Invalid Services Agent.

• KEY-230 Enhanced the OCM Episode Detection Agent to prevent the creation of future-dated episodes.

• KEY-234 Upgraded the OCM Episode Detection Agent to allow configuring an effective date range to assist with rule configuration.

• KEY-242 Updated the logic used in run sequences to allow tickets to process through multiple agent rules when configured to do so.

• KEY-245 Improved the procedure increment logic within the Min/Max agent.

• KEY-252 Enhanced the Referring Identification Agent logic of checking the assigned provider on patient claims to fail or warn accordingly.

• KEY-257 Developed a new fail Agent based on the from and to dates on a procedure within a ticket.

ASSURANCE-ATHENS

• KEY-63 Upgraded the eligibility request process to allow automatic re-submissions when a AAA42 or AAA80 response is received.

• KEY-267 Added the ability to configure a template to submit the transmission date in place of the date of service in an EDI 270.

• KEY-1529 Updated the templates by removing antiquated submission constraints from the template creation screen.

• KEY-1695 Enhanced tasking logic to account for automatic re-submissions when receiving AAA42 or AAA80 errors.

• KEY-1711 Improved the extension to reduce the number of database events generated, allowing a decrease in the utilization of database resources.

• KEY-1712 Enhanced the method of processing additional eligibility responses, reducing the number shown as pending response.

CONDUITS

• KEY-1581 Updated the third party SFTP libraries to account for newer SFTP security standards.

UNITY

• KEY-1519 Improved the memory and resource utilization when loading, and working, Assurance-Athens tasks.

TRANSACT

• ESB-10669 (KEY-233) Enhanced date entry validation to ensure the 'from' dates are smaller than the 'to' dates in order to improve charge accuracy.

• ESB-10839 (KEY-246) Enhanced the extension to automatically capitalize codes manually entered in by a user.

• ESB-10929 (KEY-255) Erroneously-typed spaces within codes will be automatically corrected by the extension.

• ESB-10982 (KEY-253) Improved the CloneActivity logic used to clone charges.

ZENITH ASSURANCE RELAY

• KEY-269 Upgraded the CPID logic to minimize the impact on clients' filing to Tricare after the payer's consolidation of regions. 

ACE

• ESB-9859 - Enhanced the logic of the Diagnosis Linking Agent to better handle scenarios where exclusionary diagnosis sets are used in the agent rules.

• ESB-9876 - Enhanced the logic of the Diagnosis Linking Agent to better handle scenarios where exclusionary diagnosis sets are used in the agent rules to only allow the configuration of a rule to fail a ticket.

ASSURANCE-ATHENS

• ESB-10749 - Improved the logic used to poll for responses from the clearinghouse, reducing the number of requests pending response.

FLEXSTATEMENTS

• ESB-10778 - Updated the logic allowing the migration of settings from previous versions of g4 Studio to ensure successful runs.

INTERLINK

• ESB-10245 - Enhanced the compatibility with CPS 12 by adding support for the Language table.

• ESB-10797 - Improved the processing of messages to further prevent the occurrence of errors.

RESOLVE

• ESB-10471 - Implemented the ability to opt into Drug Denial Assistance Alerts in the Backstage.

• ESB-10514 - Implemented the logic for matching drug denials to criteria for drug denial assistance alerts to be generated and the subsequent generation of those alerts when the matching scenario occurs.

• ESB-10562 - Implemented the ability to synchronize information between a client's local database and a central database for settings or code updates so that application code changes are not always required as the data used in logic needs to be maintained.

TRANSACT

• ESB-10200 - Implemented the ability to edit lines while a line is running with the exception of the "Remove Waypoint" option which will only be enabled when the line is stopped.

• ESB-10301 - Improved the handling of NULL values for charges in the waypoint grid to improve the user experience while making updates.

• ESB-10326 - Implemented the ability to set the default batch name for posting charges into the Backstage under a new "Batch Name Settings" section.

• ESB-10378 - Implemented the ability to add a friendly name for custom columns in the Backstage settings.

• ESB-10379 - Enhanced all waypoint date type columns to only allow date values to be entered into them.

• ESB-10410 - Improved notifications in scenarios where charges are not able to be imported.

• ESB-10420 - Implemented the ability to remove a line as long as there are no charges currently residing within that line.

• ESB-10536 - Enhanced the functionality of custom logic scripting within waypoints designed with the intent to move clone charges and move them to a specified waypoint.

• ESB-10566 - Implemented the ability for users to specify or to create batches for charges to be posted into while working at the Post Destination Waypoint.

• ESB-10567 - Implemented the ability to clear the batch name override for a user's session at the Post Destination Waypoint.

• ESB-10620 - Enhanced the population of the Location and Attending doctor fields when the values are available in an alternate data source but not in the primary data source.

• ESB-10670 - Implemented the ability to support a specific EMRs database security measures by updating the scripting language used by the Unlimited Systems Interface team to support the new database connection type.

• ESB-10700 - Enhanced the configuration options available to users with the appropriate level of security on the CPS Post Destination Waypoint to improve the clarity of the options' purpose.

• ESB-10729 - Improved the handling of scenarios where users opt to force duplicate charges through the CPS Duplication and CPS Post Waypoints to the next waypoint.

• ESB-10759 - Transact now displays more appropriate error messages at CPS Post Destination and CPS Validation Check.

• ESB-10788 - Stored procedures called through Transact USEL now run in their entirety with no errors.

• ESB-10838 - Upgraded the ability to allow the batch date of entry to be customized by a user when posting into CPS.

• ESB-10863 - Improved the behavior of searching a date of service within the audit tab.

UNITY

• ESB-10075 - Improved the professionalism of a specific description shown upon the mouse hover over the 'Followup Date' button.

• ESB-10515 - Implemented a new widget for the drug denial assistance alerts. The drug denial assistance alert widget provides a workflow to provide guidance for requesting assistance for applicable drug denials.